Privacy Policy

This privacy policy sets out how diag-systems.com uses and protects any information that you give to diag-systems.com when you use this website.

diag-systems.com is committed to ensuring that your privacy is protected. We should ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

diag-systems.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are agree with any changes.

What we collect

We may collect the following information:

  • name and job title;
  • contact information including phone number and email address;
  • shipping address;
  • preferences and interests;
  • other information relevant to customer surveys and/or offers.

When do we collect information

We collect information when you make a registration on the site, place an order, fill out a form or enter information on our site.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails (if you subscribe to any newsletter) about new products, special offers or other information which we think you may find interesting.
  • From time to time, we may contact you by email, phone or/and messengers. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 

All payment transactions are processed directly on the PayPal website and are not stored or processed on our servers.

Cookies Policy

What are cookies and how we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web-page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You consent to our cookies if you continue to use this website.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

Access to your personal information

You have the right to view, amend, or delete the personal information that we hold about you. To request access please Contact us. We will provide the information free of charge and within 24 hours, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to refuse.

Rectification of personal information

If any of the information we hold on you is inaccurate or incomplete, you make ask us to correct or complete it at any time.

Your right of erasure, or to be forgotten

You may request the deletion of any email we hold on you at any time.

Be aware that requesting deletion, unlike unsubscribing from specific emails, is total and irreversible. This means that we will also lose record of you having ever been on our systems, including any previous instructions you have given us opting out of specific emails types. If you re-join our systems, by voluntarily providing your personal information, you will appear to us as a completely new data subject. This does not affect your other rights in any way.

To request deletion of your personal information, Contact us using the email address we hold for you or otherwise proving your identity.


This policy is effective from 25-05-2018.