Frequently Asked Questions
Here we are listing our most frequently asked questions.
Currently we accept payments through PayPal and Western Union.
Using PayPal, you can make payments with your VISA and MasterCard credit cards linked to your account.
PayPal allows any business or consumer with an email address to securely, conveniently and cost-effectively send and receive payments on-line. PayPal never shares your financial information and not sells it to merchants. We not will have access to your financial information such as credit card numbers and passwords, because, to pay for your order you will be forwarded directly to PayPal website for clearance of payment. More detailed information about PayPal electronic payment system can be found on the official site: https://www.paypal.com
Before you make a payment through PayPal, please make sure that the shipping address in your account is verified, since we send the goods only to the verified shipping address specified in customer's PayPal account. In the future, we may add other payment methods.
We ship our goods all over the world.
We use EMS (7-40 days) and DHL (3-7 days).
The shipping method and costs depend on the value of the goods in your basket and will be calculated automatically.
Detailed information you can read on information section Payment & Shipping which you can find at the bottom of every page of our site.
We have a warehouse in Ukraine and (some goods) in Portugal.
Digital goods such as license keys, instructions, software and service manuals are delivered to e-mail address of registered users, or/and will be available in customer's account on our website (My Account -- Downloads).
For most products posted on our website, the software is required.
The necessary software is available for downloading in the buyer's account on our website.
When we add an updated version of any software, our customers will be automatically notified by e-mail, receiving an invitation to download new files.
If (for any reason) the buyer wishes to remove his account from our database, we will immediately comply with such a request.
B.U.D.S. (BRP Utility and Diagnostic Software) is a comprehensive multi-language diagnostic software that gives you an insight on BRP electronic modules.
Using B.U.D.S. you can:
- Edit vehicle information;
- Test, add or remove DESS keys;
- Adjust engine parameters;
- Activate module outputs;
- Stop the engine;
- Monitor vehicle parameters;
- Troubleshoot vehicle faults;
- Replace a module;
- Update a module;
- Read and reset historical data;
- Save vehicle information to file;
- Print vehicle information;
- other procedures.
B.U.D.S. works with MPI-1, MPI-2 and MPI-3 interfaces and need a matching access code to be fully operational.
B.U.D.S. software is provided on an basis without warranty of any kind, expressed or implied, including but not limited to the implied warranties of merchant-ability and fitness for a particular purpose.
The following prerequisites have to be met for a proper installation of BUDS2:
- Administrator rights: the installation needs to be run as Windows Administrator. BUDS2 can be executed as normal Windows user;
- 1.5 GHz Processor;
- 2 GB RAM;
- Windows 7\\/8\\/10;
- 1 GB of disc space to store the application, data and updates;
- USB port to connect the IXXAT VCI (MPI Interface);
- All running instances of BUDS2 need to be closed.
To install BUDS2, execute the installation program called BUDS2_Setup.exe.
If you are not logged-in as Windows administrator, please run the installation program as Windows administrator.
B.U.D.S. always need a MPI interface and a matching access/license to be fully operational (to unlock BUDS/BUDS2).
We can provide BUDS/BUDS2 access/licenses (validity 1, 2, 5 and 10 years) for MPI-1, MPI-2 and MPI-3 interfaces for servicing of all BRP vehicles.
We can give you a trial access/license 7 days for your MPI interface for evaluation of opportunities of BUDS/BUDS2: fill out this form Trial license for BUDS/BUDS2 (opens in new window).
BUDS2 software is updated periodically.
New versions includes support for new models, updates for electronic modules and updates of the diagnostic software.
All needed software (current and subsequent versions of BUDS and BUDS2) can be downloaded from our FTP server, access to which is available for our customers during the validity period of the purchased license.
Our customers do not have access to BOSSWEB.
Buyers of the licenses for BUDS/BUDS2 have access to the section with BUDS/BUDS2 software on our FTP server.
Buyers of the MPI-3 Diagnostic Kit have access to sections with BUDS/BUDS2 software and service manuals for BRP vehicles.